I came back to Harloff'sand found John's. The same excellent and attentive personal service currently prevails there. As I search for a new car, they will be helping me find a reliable and enjoyable vehicle. I look forward to our continued relastionship

Highly recommended. The staff is wonderful and knowledgable. All my family takes their cars here for any and everything!

I've been in John's Automotive Care twice now. First time for breaks and the second for an alignment and other issues Both times were great experiences. The service was great, the guys were friendly and professional and not once did I feel like I was being talked down to or ripped off. Being new to the area and living close by I am lucky to have found a great place to take my cars Comment from John E. of John's Automotive Care La Mesa Business Owner 11/12/2019We hope you are settling in nicely to the area, Todd! Thank you for the great review and we hope to see you and your Toyota again in the near future. Read more

I had my timing belt and maintenance work done. The team here is top notch. I highly recommend this business. Shuttle driver took me home after drop off and picked me up. They are knowledgeable, kind and good people who work here. I will only go here for my car needs.

My initial experience with Johns could have been better, I felt that my financial concerns weren't properly addressed. I was surprised after the repair was complete to receive a follow up call from the owner John, apologizing for the miscommunication during my repair and offering to address a front end noise I've been experiencing for free. I brought my car in they did an extensive amount of checking and work. The determination is bad tires, I was assured that if there was still an issue after replacement they would make it right. I am a big fan of integrity and is comforting to know that there are still auto repair places that are all about quality work and customer appreciation. Thanks for reaching out and for being "Old School", Johns is definitely a winner. Comment from John E. of John's Automotive Care La Mesa Business Owner 11/28/2018Thank you Kendall for talking with us yesterday about your visit. We are looking forward to seeing you next week to listen to the noise that you are hearing. Again I apologize for not doing a better job of giving you a complete explanation of what we were doing and why. We did a poor job of communicating all the details to you so that you would feel comfortable with the decision to have us fix your vehicle. Feedback like this helps us to improve our customer service so that we can meet and exceed the expectations of all of our customers. Don't hesitate to give us a call if you have any further questions. Read more

If you ever have the misfortune of breaking down, you'd be very fortunate to bring your car here. They are kind, friendly, and always steer you the right way. They remember their customers and cars and it feels as if you are going to a family doctor for your car. My grandfather swears by them and I see why. Also, a great place waiting room to be stranded in. There are free beverages and snacks and a great little area for the kids to play in too. I was once stuck there for an hour or two and it barely felt like anything. They regularly checked up on me and made sure my ride was coming. Would highly recommend. Comment from John E. of John's Automotive Care La Mesa Business Owner 11/28/2018Thank you for the feedback Eleanor. We are happy to hear that you had such great experiences in our shop. We will be there ready to help the next time you need our assistance. Read more

Thanks to Justin and Dave for going above and beyond to help me get my car back on the road. Once again I’m so impressed with the level of service,communication and care I received. Lots of extra work finding parts and rebuilding instead of replacing my Mercedes convertible top. I am so happy to have found this place.

Another great experience at John's Automotive Care. I needed a new car battery, called in at 4:30 pm. At 8 am they had the correct battery charged and ready to be installed. The service advisor treated me like family and made sure that I was very well taken care of. These people have gained my trust and confidence in the maintenance and repair of all my vehicles. I highly recommend them, especially on my BMW. They are so much less expensive than the dealership, have quicker turnaround times and back up their work with a strong warrantee.

Dave and his crew take great care of my vehicles. I won’t go anywhere else.

Best repair place in San Diego! Honest and friendly and always goes above & beyond in customer service. Thank you guys❤️