The service was excellent. I showed up without an appointment and was attended to quickly. My car was completed on time and with top quality. I will definitely return for my future car needs.The staff was super friendly and remembered me when I returned to pick up my car.

I used to go there when it was the other shop. Seemed to be going south. But now theres new owners and and awesome new perspective they way they treat there customers. Explained and showed it all on the computer and sends detailed pics of the actual item on your car that needs work. Explains in complete detail, I highly recommend them. Close to Helix High school. I was shocked with there level of customer service. Now you can go to a cheap shop or get it done right by them, for me I rather it right the first time since it's my wheels. Thank you Dave for your help y ok u were awesome! I know they also have a place in Mission Valley.

After the inspection of my automobile and the testing .you guys found the problem and did what needed to be done. Thank you

Same great service from new owner staff as before with previous owner. Have been with 2 previous owners for 30+ years.

Your staff John (service writer) was very professional, courteous, friendly and well versed on the problem, cost and completion of the repairs. I will continue having my cars serviced there.

Best mechanic shop !!! Really professional and good service. Takes care of customers well.

The customer service experience at John's Automotive was excellent!

As usual I get excellent service from Harloff and now John's Automotive. The service writers are always very nice and attentive. They tell you what needs to be done and alert you to situations that you need to have taken care of in the near future.

Everyone was very knowledgeable and personable from the moment I walked in. I won’t be living in La Mesa anymore but they’ve gained a customer for life just from the wonderful service and professionalism I received.

Excellent customer service. Additional information was provided about the service that was very helpful!