Fantastic customer service,Jay Mitchell explained the procedure for AC check and repair. He is very knowledgeable and thorough. Prices were very reasonable and repairs were completed promptly. I recommend everyone see Jay at John’s Automotive for exceptional service and pricing. 👍

Needed to have my rear taillight on my SUV replaced and saw the high rating. I called and spoke with Brian who was very professional and courteous. Lobby is clean and spacious and I was greeted and offered complimentary drinks (coffee, bottled water, and soda). Waited less than 20 min for install, despite being busy on a Fri. morning. Great local business that values customer service! Hard to come by these days. Thanks Brian and definitely earned my business!

Needed to have my rear taillight on my SUV replaced and saw the high rating. I called and spoke with Brian who was very professional and courteous. Lobby is clean and spacious and I was greeted and offered complimentary drinks (coffee, bottled water, and soda). Waited less than 20 min for install, despite being busy on a Fri. morning. Great local business that values customer service! Hard to come by these days. Thanks Brian and definitely earned my business!

Knowledgeable, expert care of my auto with high marks for professionalism. Their customer service is beyond all expectations and I wouldn't take my vehicle anywhere else! Special thanks to Brian and Jay.

The expert knowledge and professionalism at John's Automotive in La Mesa is notable. The customer service is outstanding and the staff go above and beyond! I won't take my car anywhere else!

been bringing my car here for a few years now and every time its been nothing but great service. love that they offer a shuttle service, Juan the driver is super sweet and kind and keeps a conversation going always enjoy our talks. give them a try for your next car service.

Jay and Brian are fantastic to work with. They are helpful, give clear explanations, and provide great customer service. The service techs and mechanics provide thorough overviews of each part of the car and helps focus attention on critical repairs. They let you know what needs doing absolutely and what can wait. Nice clean shop, waiting area is comfortable.

Got A New Handle On My Door Before I Had To Go Back To Work Friendly And Fast Service

The best technical service you will find for your car and customer service you will find for yourself. Highly recommend.

John’s Automotive Care in La Mesa earned our continued business. Trustworthiness, efficiency, and expert maintenance/repairs are their hallmarks. After receiving horrible service from a major local dealership, we took our vehicle to John’s and for under $200 they corrected an issue the dealership quilted nearly $3000 to address. From that point on we have brought the car to John’s. If you are looking for a reliable auto shop, John’s is the place to go.